Frequently Asked Questions
Find answers to common questions about our services, including security, pricing, and scheduling. Whether you're curious about how it works or need details on payments, we've got you covered. Still need help? Our team is ready to assist.
Account & Security
Account safety, managing access, and tracking progress.
Services & Support
How our services work, what to expect, and where to get help.
Pricing & Payments
Accepted payment methods, service costs, and refunds.
Opportunities
Working with us and job requirements.
Policies
Guidelines for refunds, cancellations, and service rules.
Custom requests
Special services, unique orders, and new game requests.
Account & Security
Is my account safe during the service?
Absolutely! Account security is our top priority. We use only skilled human players—never bots or third-party software. All boosters are vetted and trained on security protocols. You can request live screen sharing to watch progress in real-time, and we recommend enabling two-factor authentication both before and after your order for extra peace of mind.
How do you protect my login credentials?
We use enterprise-grade encryption to store credentials securely and limit access to only your assigned booster. Credentials are never shared or stored longer than necessary. We also support account recovery verification methods as an alternative to direct password sharing when possible.
Can I change my password during the service?
We recommend waiting until your order is complete before changing passwords to avoid service interruptions. If you need to change it urgently for security reasons, contact support immediately and we'll coordinate with your booster to minimize delays.
How do I track my order progress?
Your personal dashboard provides real-time progress tracking with live statistics, screenshots, and milestone updates. You'll receive notifications for major achievements and can message your booster directly through the platform for specific requests or questions.
What if I suspect unauthorized account access?
Contact our support team immediately if you notice any suspicious activity. We have 24/7 monitoring and can instantly pause services while investigating. Your account security is never compromised—we'd rather delay an order than risk your account safety.
What information do you need from me to start?
We need your account credentials (username/password), any specific requirements or preferences, and your preferred playing schedule. For some services, we might need additional details like current gear, completed content, or specific goals. We'll guide you through exactly what's needed when you place your order.
Can I watch my booster play live?
Absolutely! Many customers enjoy watching their boosters work. We can set up screen sharing through Discord or other platforms so you can watch in real-time, learn strategies, and see exactly how your goals are being achieved. Just request it when placing your order or ask your booster directly.
Services & Support
How does your service work from start to finish?
It's simple: browse our services, customize your order with specific requirements, complete secure payment, and get matched with a skilled booster. You'll receive login instructions and dashboard access to track everything in real-time. Our boosters handle the gameplay while you monitor progress and communicate as needed.
How long does an order typically take?
Timing varies by service type: boss carries are usually completed within hours, powerleveling follows expected experience rates (we provide estimates), and quest completions depend on complexity. Every order includes an estimated timeframe before you purchase, and you can track live progress to see exactly how we're doing.
Can I communicate with my booster?
Absolutely! Your dashboard includes direct messaging with your assigned booster. You can request specific strategies, ask about progress, schedule playing times, or discuss any special requirements. Our boosters are responsive and professional—communication is key to a great experience.
What if something goes wrong during my order?
We handle all issues promptly and fairly. If there's a problem caused by our service (delays, mistakes, etc.), we offer compensation, service credits, or refunds as appropriate. Our support team is available 24/7 to resolve any concerns and ensure you're completely satisfied.
Do you offer rush or priority services?
Yes! Priority service is available for most orders at an additional cost. This guarantees faster completion times and priority assignment to our most experienced boosters. Rush options are perfect for time-sensitive goals or when you need results quickly.
Can I pause or reschedule my order?
Definitely! Life happens, and we understand. You can pause active orders through your dashboard or by contacting support. Rescheduling is easy—just let us know your preferred times and we'll coordinate with your booster to match your availability.
How do I know when my order is complete?
You'll receive instant notifications when your order is finished, along with final screenshots and a completion summary. Your dashboard will show 100% progress, and your booster will send a completion message with any relevant details like loot obtained, achievements unlocked, or next steps if applicable.
What platforms do you support?
We support PC, PlayStation, Xbox, and mobile platforms depending on the game. Most of our services are on PC (Steam, Battle.net, etc.), but we also cover console versions of popular MMOs and mobile games. Platform availability is clearly marked on each service page.
What if I want to play during the service?
Just coordinate with your booster! Many customers prefer to play together during carries or want to log in during downtime. We can work around your schedule—just let your booster know when you plan to be online so they can plan accordingly or take breaks.
Pricing & Payments
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various digital payment methods. All payments are processed securely through Stripe with enterprise-level encryption. We never store your payment information on our servers.
Do you offer refunds if I'm not satisfied?
Yes! We have a customer-friendly refund policy. Full refunds are available if the service hasn't started yet. For orders in progress, we calculate fair partial refunds based on completion percentage. If you're unsatisfied with the quality, we'll work with you to find a solution that makes it right.
How is pricing calculated for custom orders?
Custom order pricing considers several factors: time investment required, difficulty level, current market rates, and any special requirements you have. We provide transparent estimates upfront with no hidden fees. Complex or rare requests may require a brief consultation to ensure accurate pricing.
Do you offer discounts for multiple orders?
Absolutely! Loyal customers receive volume discounts, and we often run promotions for bulk orders. Create an account to access exclusive pricing tiers—the more you order, the better rates you get. We also have seasonal sales and special offers for returning customers.
Are there any hidden fees or extra charges?
Never! Our pricing is completely transparent. The price you see is the price you pay—no setup fees, no surprise charges, no hidden costs. Any optional add-ons (like priority service or livestream access) are clearly marked and entirely optional.
How are you different from other boosting services?
We focus on transparency, communication, and safety above all. Unlike many competitors, we never use bots or automation, provide real-time progress tracking, offer direct communication with boosters, and use escrow payment protection. Our boosters are thoroughly vetted professionals, not random players.
Do you provide proof of completion?
Yes! Every order includes detailed completion proof: final screenshots, achievement notifications, loot/rewards obtained, and a completion summary. For ongoing services, you get regular progress screenshots and milestone updates throughout the entire process.
Opportunities
How do I apply to become a booster?
Start by submitting an application through our "Work with Us" page. Include your gaming credentials: leaderboard rankings, achievement screenshots, vouches from other players, or any proof of expertise in your games. We also conduct skill assessments and background checks for serious applicants.
What are the requirements to join your team?
We look for skilled players with proven expertise, excellent communication skills, reliability, and a professional attitude. You need demonstrable skill in your chosen games, ability to follow instructions precisely, and commitment to our quality standards. Previous boosting experience is helpful but not required.
How much can I earn as a booster?
Boosters earn competitive rates—typically 60-80% of order value depending on experience level and service complexity. Top performers can earn significantly more through bonuses and priority assignments. Payouts are processed weekly via your preferred method (PayPal, bank transfer, etc.).
What games do you need boosters for?
We're always looking for experts in popular MMORPGs, competitive games, and emerging titles. Currently high-demand areas include OSRS, RS3, WoW, Lost Ark, and various competitive shooters. If you're exceptional at any online game with a boosting market, we'd love to hear from you.
Are there growth opportunities beyond boosting?
Absolutely! Top-performing boosters often advance to team lead positions, service development roles, or quality assurance. As we expand into new games and services, experienced team members get first opportunities for management positions and higher-tier responsibilities.
Do you offer coaching or mentoring services?
Yes! Beyond just completing content for you, many of our boosters offer coaching sessions where they teach you strategies, rotations, and techniques. This is perfect if you want to learn while progressing, or prefer to improve your own skills rather than just getting carried.
Policies
Can I pause or cancel my order anytime?
Yes! You have full control over your orders. Pause services anytime through your dashboard—perfect for when you want to play yourself or need a break. For cancellations, you get full refunds if the service hasn't started, and fair partial refunds based on completion percentage if work has begun.
What exactly is your refund policy?
Our refund policy is simple and fair: 100% refund if service hasn't started, calculated partial refunds for work in progress based on completion percentage, and case-by-case review for quality issues. We aim to resolve all disputes quickly and fairly—customer satisfaction is our priority.
Can I request a different booster if needed?
Absolutely! While our matching system usually works great, if you're not clicking with your assigned booster, just contact support. We'll review your request and can reassign you to someone better suited to your communication style and preferences at no extra cost.
What if my account gets banned during service?
Account bans during our service are extremely rare due to our human-only approach and safety protocols. However, if a ban occurs due to our actions, we provide full compensation including refunds and assistance with appeals. We also offer optional ban insurance for extra peace of mind.
How do you handle disputes or complaints?
We take all concerns seriously and have a structured resolution process. Contact support with your issue, and we'll investigate promptly with full transparency. Most disputes are resolved within 24 hours through direct communication, service adjustments, or appropriate compensation.
Custom Requests
Can I request a service that's not currently listed?
Absolutely! We love custom challenges. If you need something specific that's not in our standard catalog, reach out to support with details. If we have a qualified booster for it, we'll create a custom package with transparent pricing. Many of our popular services started as custom requests.
What if I need boosting in a game you don't support yet?
We're always expanding our game coverage! Let us know which game you're interested in and what services you need. If there's sufficient demand and we can find skilled boosters, we'll add it to our platform. You might be the first customer for a brand new service line.
Can I get a completely customized service package?
Definitely! Whether you need a unique combination of services, specific scheduling requirements, particular strategies, or special account handling—we can customize everything. Contact support to discuss your needs, and we'll design a tailored solution with transparent pricing.
Do you handle very high-level or endgame content?
Yes! Our boosters include some of the most skilled players in their respective games. We handle everything from cutting-edge raid clears to competitive ranking pushes to rare achievement hunting. If it exists in-game and is achievable, we probably have someone who can do it.
Can I request specific playstyles or strategies?
Of course! Whether you prefer aggressive or conservative approaches, specific gear setups, particular routes, or have account restrictions—just let us know. We match you with boosters who specialize in your preferred methods and can accommodate special requirements.